Salon Policy
CLIENT CONSULTATIONS:
For your convenience, please print and complete the client consultation form below. Please bring your completed form to your first appointment.
Client Consultations are required for any chemical, weave or braid service, and deposit may required. Without service there will be a $25.00 Consultation fee.
Note: All braiding or weaving services require a deposit of half at the time of consultation.
Cancellations/Late Arrivals:
All appointments that are late past 15 minutes of your appointment time with no notification will be canceled and/or can be rescheduled. If you do not reschedule your appointment within 3 days any deposit will be forfeited. A 24-hour notice is required to cancel any appointments. If there is no notification of a canceled appointment there will be a cancellation fee of $25 added to your next appointment.
Payment:
We gladly accept cash, Visa, MasterCard and personal checks (with proper form of identification). There will be a $35 non-refundable fee for all return checks . If a client is not satisfied with their service, you may inform the stylist or salon manager within 48 hours of the service, a complimentary redo or alternative solution may be offered at the salon managers discretion.
There are no refunds for services performed.
Deposit:
All weave services will require a $50.00 deposit to secure your appointment.
Please call 24 hrs prior to the appointment time to cancel and reschedule.
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